Small and Medium Business Image

Why do small businesses need a CRM Solution?

Investing in a small business CRM can give your growing business visibility and deliver a better customer experience. Startups and growing business firms can build a loyal customer base by providing personalized service. CRM software is a must-have tool for small businesses as it will increase sales figures, enhance team collaboration, and get crucial tasks done on time.

Choose a CRM that enables you to focus on customers and frees you up from the overhead of setting up and managing the tool. CRM is incredibly easy to set up, administer and use which makes it the ideal choice for small businesses.
      Small and Medium Business Image

      Trades & Field Services


      Managing quotes, jobs, and invoices across spreadsheets leads to miscommunication and missed revenue. Without a centralized system, it easy to overlook follow-ups, job progress, or outstanding payments.

      Struggling with missed appointments and paperwork?

      Automates scheduling, quoting, and customer tracking.

      Lost in service history and manual billing?

      Keeps customer info, jobs, and invoices organized in one place.

      Tired of project delays and poor team coordination?

      Centralizes communication and tracks progress in real time.

      Forgetting maintenance jobs or losing repeat clients?

      Automates service reminders and tracks customer history.

      Quotes, tasks, and leads slipping through the cracks?

      Streamlines client follow-ups and work orders.

      Managing jobs with scattered notes and slow responses?

      Organizes scopes, schedules, and customer updates.

      Crew schedules out of sync and renewals missed?

      Keeps teams aligned and contracts on track with smart alerts.

      • Electrical Services

      • Construction & Renovation

      • Painting Services

      • Carpentry & Handyman Services

      • Plumbing

      • HVAC Services

      • Landscaping & Gardening

      Allied Health & Healthcare


      Patients expect personalized care and consistent communication. Manual appointment handling, lack of patient history visibility, and difficulty managing referrals hurt both compliance and trust.

      Missed appointments and scattered patient notes?

      Keeps schedules, records, and follow-ups all in sync.

      Struggling with recall reminders and patient retention?

      Automates communications and tracks treatment history.

      Overwhelmed with manual notes and follow-ups?

      Secures session history and ensures consistent client outreach.

      No-shows and inconsistent client engagement?

      Sends automated reminders and centralizes patient communication.

      Hard to track hearing aid fittings, reviews, and follow-ups?

      Manages client timelines and scheduled care easily.

      Lost sales from untracked prescriptions or visits?

      Links exams, product sales, and patient records for complete visibility.

      Juggling bookings across specialists and services?

      Provides a 360° view of patients, appointments, and care plans.

      • Physiotherapy Clinics

      • Dental Practices

      • Psychology & Counselling

      • Multidisciplinary Health Clinics

      • Audiology Services

      • Optometry Clinics

      • Chiropractic Clinics

      IT Services / Telecommunications


      Tracking customer issues, support tickets, and service requests manually slows down resolution times. Sales and support teams often operate in silos, leading to poor customer experiences and churn.

      Tired of missed tickets and slow responses?

      Unifies support, contracts, and client communication in one place.

      Leads falling through the cracks and poor renewals?

      Automates follow-ups, service plans, and billing cycles.

      Ticket overload and lack of client visibility?

      Tracks issues, assigns tasks, and logs interactions automatically.

      Project delays and lost leads draining growth?

      Connects sales, support, and delivery workflows seamlessly.

      Customer churn and SLA breaches hurting business?

      Monitors accounts, escalates risks, and boosts retention.

      Too many client touchpoints, not enough tracking?

      Keeps records secure and ensures consistent client engagement.

      Complex deployments and poor field coordination?

      Schedules tasks, tracks progress, and centralizes updates.

      • Managed IT Services (MSPs)

      • Telecom Service Providers

      • IT Helpdesk & Support Teams

      • Network Infrastructure Providers

      • Cloud & Hosting Providers

      • Cybersecurity Services

      • Software Development Firms

      Distribution (Wholesale / Retail)


      Sales reps struggle without real-time inventory visibility. Manual order processing leads to fulfillment errors, and inconsistent customer engagement hinders repeat business and loyalty.

      Losing sales due to stock issues and manual order handling?

      Integrates inventory, CRM, and invoicing for smooth operations.

      Struggling with inconsistent customer engagement across locations?

      Centralizes customer data and streamlines loyalty campaigns.

      Quotes getting lost and follow-ups missed?

      Automates sales workflows and keeps your pipeline active and visible.

      Delays and communication breakdowns costing business?

      Tracks orders, automates status updates, and aligns teams in real time.

      Manual processes slowing down growth?

      Syncs with your online store, manages leads, and simplifies support.

      Hard to track customers, SKUs, and purchase history?

      Offers a 360° view of clients, sales trends, and stock levels.

      Too many platforms, not enough visibility?

      Brings together products, pricing, and client interactions under one dashboard.

      • Wholesale Distributors

      • Retail Chains

      • B2B Suppliers

      • Order Fulfillment & Logistics

      • eCommerce Distributors

      • Product-Based Businesses

      • Multi-brand Resellers

      Financial Services (Mortgage / Insurance / Leasing)


      Managing client data securely while keeping track of renewals, policies, and applications can be overwhelming. Missing key follow-ups or compliance steps can result in lost business or penalties.

      Leads falling through the cracks and follow-ups missed?

      Automates pipelines, follow-ups, and document tracking.

      Struggling with policy renewals and client retention?

      Schedules reminders, manages claims, and personalizes outreach.

      Manual contract handling slowing you down?

      Streamlines lease tracking, payment schedules, and customer records.

      Client data scattered across spreadsheets?

      Gives a 360° view of clients, financial goals, and communication history.

      Overwhelmed with compliance and document processing?

      Manages workflows, approvals, and audit trails with ease.

      Hard to keep up with client expectations?

      Helps segment clients, track interactions, and deliver tailored updates.

      Missing deadlines and renewal cycles?

      Automates task tracking, client communications, and recurring billing reminders.

      • Mortgage Brokers

      • Vehicle & Equipment Leasing

      • Wealth & Portfolio Management

      • Loan & Credit Services

      • Financial Advisors

      • Insurance Agencies

      • Tax & Accounting Services

      Small and Medium Business
      Small and Medium Business

      OUR EXPERTISE AND ASSOCIATIONS

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      WHY CHOOSE US

      Who We Are

      Our Consultants Have More Than 20+ Years Of Consulting Experience In Their Respective Domains

      With over two decades of expertise in their respective domains, our principal consultants possess a deep understanding of the complexities and challenges that businesses face.

      70%
      Top Line Growth

      Our solutions have helped more than 2/3 of our customers grow business Top Line

      90%
      Bottom Line Improvements

      Our solutions have helped nearly all our customers improve their business bottom line

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      CONTACT US

      Head Office
      Australia
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      Our Location

      U209, 111 Overton Road, Williams Landing, VIC 3207, Australia

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      Phone Number

      1300 772 824

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      Email Address

      info@katalystcs.com

      Office
      India
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      Address

      156A-Orange City park, Kamtee Road, Yerkheda, Nagpur, 441002 (M.H.), India

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      Phone Number

      1300 772 824

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      Email Address

      info@katalystcs.com

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