MANAGED NETWROK & SUPPORT

We offer support options based on your needs and requirements. From NOC, SOC, SEIM to basic Essential 8 compliance we offer diverse managed Network solutions to cover all types and size of businesses.

Network managed services encompass a range of services aimed at efficiently managing and maintaining an organization's network infrastructure. These services are often outsourced to specialised providers like us to ensure optimal network performance, security, and reliability. The specific offerings can vary but here are some common services included in network managed services

Network monitoring, Network security, Training

These services collectively aim to ensure that an organization's network is secure, efficient, and aligned with business goals. Outsourcing network management allows businesses to focus on their core activities while relying on experts to maintain a robust and reliable network infrastructure

Depending on the specific needs of a client, a combination of these services may be offered as part of a comprehensive network managed services portfolio.

Network Monitoring
Network Configuration and Management
Network Troubleshooting and Support
Network Security
NOC (Network Operations Centre)
SOC (Security Operations Centre)
SIEM (Security Information and Event Management)
vCISO (Virtual Chief Information Security Officer)

Network Monitoring

Continuous tracking and analysis of network performance, devices, and traffic to identify issues and ensure optimal functionality. We provide network monitoring using advanced tools to detect anomalies, unauthorized access, and performance bottlenecks. Alerts are generated in real-time, allowing proactive issue resolution

Network Configuration and Management

Configuration, optimization, and management of network devices to ensure proper functioning and alignment with business requirements. We oversee the configuration of routers and switches, implements Quality of Service (QoS) policies for traffic prioritization, and conducts regular audits to ensure configurations align with security best practices.

Network Troubleshooting and Support

Rapid identification and resolution of network issues, along with ongoing support to address user concerns or technical problems. We provide dedicated network management helpdesk to address user-reported network issues promptly. We use advanced diagnostic tools for efficient troubleshooting and follow established incident management processes.

Performance Optimization

Activities aimed at maximizing network efficiency, including bandwidth management, traffic analysis, and performance tuning. Our dedicated network engineers analyses network traffic patterns, identifies bandwidth-intensive applications, and implements policies for efficient bandwidth usage. They continuously monitor and optimize network performance to ensure smooth operations.

Network Security

Monitoring laid down measures to protect the network from unauthorized access, cyber threats, and data breaches. We help maintain and manage firewalls, intrusion detection/prevention systems, and conducts regular security audits. We assist with deployment and management of VPNs to secure remote access, ensuring a robust defence against cyber threats.