Simphony Micros Img

Micros to symphony Inventory Management

Posted By Tuhin Chakraborty On 03 Feb 2024.

Micros, a brand under Oracle Hospitality, offered various solutions for the hospitality industry, including inventory management systems tailored for restaurants and hotels.

Symphony is another product line by Oracle Hospitality, providing a comprehensive suite of cloud-based solutions for the food and beverage industry, which includes various tools and services for point of sale (POS), kitchen management, inventory, and more.

What are the primary features and functionalities of Micros (MC) inventory management system?

Real-time Inventory Tracking : Allows monitoring and control of inventory levels for food, beverages, supplies, etc., in real-time.

Purchase Order Management : Enables the creation, tracking, and reconciliation of purchase orders with inventory levels.

Supplier Management : Stores supplier information, pricing details, and communication logs to streamline the procurement process.

Analytics and Forecasting : Provides tools for analyzing inventory data to make informed decisions about purchasing and menu planning.

Inventory Alerts : Sends notifications for low stock, approaching expiry dates, or irregularities in inventory management.

Integration Capabilities : Often integrates with POS systems, accounting software, and other relevant systems for seamless data flow.

Multi-location Support : Allows centralized control of inventory across multiple outlets or locations.

Mobile Access : Some systems offer mobile apps for easy access to inventory information and order placement.

Security and Access Control : Provides measures for controlling user access levels to maintain data security.

How does Oracle Simphony differ from Micros in terms of its approach to inventory management

Oracle Simphony is a modern cloud-based hospitality management platform that have various tools for point of sale (POS), guest management, kitchen operations, and inventory management. It represents a more evolved and integrated solution compared to legacy Micros systems.

Cloud-Based Architecture

Cloud-Based Architecture

Simphony is a cloud-based solution, offering more flexibility, scalability, and accessibility compared to Micros, which often relied on on-premises installations. The cloud-based nature of Simphony allows for real-time data access from anywhere, enhancing inventory visibility and control.

Integrated Functionality

Integrated Functionality

Simphony integrates inventory management seamlessly with other modules like POS and kitchen operations within a unified platform. This integration ensures smoother communication between different aspects of the hospitality business, enabling better decision-making based on real-time data.

Enhanced Analytics and Insights

Enhanced Analytics and Insights

Simphony typically offers more robust analytics and reporting capabilities compared to traditional Micros systems. It provides advanced tools for analyzing inventory data, consumption patterns, and forecasting, empowering businesses to optimize inventory levels and reduce waste.

Mobile Accessibility

Mobile Accessibility

Simphony often includes mobile functionality, allowing users to access inventory data, place orders, and manage inventory remotely via mobile devices. This capability enhances operational efficiency and responsiveness.

Scalability and Customisation

Scalability and Customisation

Simphony is designed to be scalable and configurable to the specific needs of different hospitality businesses. It often offers more customization options compared to older Micros systems, allowing businesses to tailor inventory management processes to their unique requirements.

Continual Updates and Support

Continual Updates and Support

Being a newer cloud-based platform, Simphony tends to receive continual updates, improvements, and support from Oracle. This ensures that the inventory management system remains up-to-date with the latest features, security patches, and industry standards.

What types of inventory-related analytics and reports are available within Micros for decision-making purposes?

Micros inventory management systems, These reports and analytics provide valuable insights into inventory levels, usage, costs, and trends. Here are some common types of inventory-related analytics and reports available in Micros

Inventory Valuation Report : Provides a summary of the total value of inventory on hand based on cost or retail price. It helps in understanding the overall worth of stocked items.

Inventory Usage Analysis : Tracks the consumption patterns of inventory items over a specified period. This report helps identify which items are frequently used and which might be slow-moving or overstocked.

Stock Movement Report : Details the movement of inventory items, including purchases, transfers between locations, sales, and returns. It offers insights into the flow of goods within the business.

Vendor Performance Analysis : Assesses the performance of different suppliers based on criteria such as delivery times, quality of goods, pricing, and reliability. This helps in making informed decisions about supplier relationships.

Reorder Point Analysis : Helps in determining optimal reorder points for inventory items by considering usage rates, lead times, and desired stock levels. It ensures items are restocked at the right time to prevent stockouts.

Waste and Spoilage Tracking : Tracks wasted or spoiled inventory, providing insights into areas where food or materials might be getting discarded, allowing businesses to take preventive actions.

Cost Analysis by Category/Item : Breaks down inventory costs by category or individual item, allowing businesses to identify high-cost items, analyze margins, and adjust pricing strategies if needed.

Forecasting and Demand Analysis : Utilizes historical data to forecast future demand for inventory items. This assists in proactive inventory management and planning for fluctuations in demand.

Inventory Turnover Rate : Calculates how many times inventory is sold or used in a specific period, indicating the efficiency of inventory management. A high turnover rate suggests efficient inventory control.

Financial Impact Analysis : Examines the financial impact of inventory management decisions by analyzing costs, profits, and potential savings or losses related to inventory levels and purchasing.

Analytics to improve inventory strategies and decision-making for businesses?

Simphony empowers businesses in the hospitality industry to make data-driven decisions regarding inventory management. It enables them to optimize stocking levels, reduce costs, improve operational efficiency, and enhance overall customer satisfaction.

Advanced Reporting and Analytics : Simphony offers advanced reporting and analytics tools that analyze historical and current data to generate actionable insights.

Predictive Analytics : Using historical data and sophisticated algorithms, Simphony can predict future inventory needs and demand patterns.

Inventory Optimization : Simphony's analytics assist in optimizing inventory levels by identifying slow-moving or excess stock, minimizing waste and spoilage, and ensuring items are ordered and stocked based on actual demand.

Supplier Performance Analysis : By analyzing data related to supplier deliveries, pricing, and quality, Simphony helps businesses assess supplier performance.

Menu Engineering and Costing : Simphony's analytics can assist in menu engineering by analyzing the profitability and popularity of menu items. This data helps in optimizing menu offerings, adjusting pricing, and managing inventory based on high-demand items.

Integration and Accessibility : Simphony's cloud-based architecture facilitates seamless integration with various systems and devices, ensuring accessibility to inventory data from multiple locations. This accessibility enables stakeholders to make informed decisions regardless of their physical location.

Key Considerations about Oracle Hospitality Inventory Management Solutions - Read More

Oracle Simphony is a modern cloud-based hospitality management platform that have various tools for point of sale (POS), guest management, kitchen operations, and inventory management. It represents a more evolved and integrated solution compared to legacy Micros systems.

Oracle Hospitality Inventory Management Solutions - User Interface

User Interface

Dashboard : Micros typically offers a user-friendly dashboard that provides an overview of inventory levels, sales trends, supplier information, and other relevant metrics.

Navigation : The interface is usually designed with intuitive navigation, allowing users to access different sections such as product catalogs, purchase orders, stock levels, and reporting tools.

Customization : Depending on the version or configuration, users may have the ability to customize views, reports, and settings to suit their specific business needs.

Integration : Micros often integrates with other modules or systems like point-of-sale (POS) systems, accounting software, and purchasing modules, streamlining data flow and enhancing usability.

Oracle Hospitality Inventory Management Solutions - Ease of Use

Ease of Use

Accessibility : Micros aims to provide a user-friendly experience, allowing easy access to critical inventory management functions without excessive complexity.

Automation : The system may offer automated features for reordering stock, managing par levels, and generating reports, simplifying inventory control tasks.

Training and Support : Micros typically provides training resources and support to help users navigate the system effectively, minimizing challenges related to usability.

Oracle Hospitality Inventory Management Solutions - Advantages


Comprehensive Features : Micros often offers a wide range of features catering to different inventory management needs, including tracking, ordering, receiving, and analyzing inventory data.

Integration Capabilities : The ability to integrate with other modules or systems can streamline operations and data management across various departments.

Reporting and Analytics : Micros may offer robust reporting and analytics tools, allowing businesses to gain insights into inventory performance and make informed decisions.

Oracle Hospitality Inventory Management Solutions - Challenges


Complexity : Depending on the specific setup or customization, the system might have a learning curve, especially for users unfamiliar with inventory management software.

Customization Requirements : Extensive customization needs might require additional configuration or support, potentially adding complexity or costs to the implementation.

Consideration while adopting or upgrading from Micros to Simphony inventory management system?

When migrating from Micros to Simphony for inventory management, businesses should consider several factors to ensure a smooth transition and maximize the benefits of the new system.Some key points are below:

Data Migration and Integration : Ensure a seamless transfer of essential data from Micros to Simphony. This includes product catalogs, inventory levels, supplier information, purchase orders, sales history, and other relevant data.

Feature Comparison and Needs Assessment : Evaluate the specific inventory management features offered by both Micros and Simphony. Identify the functionalities in Simphony that align with your business requirements. Consider additional features or improvements in Simphony that could enhance inventory control, reporting, and analysis compared to Micros.

Customization and Configuration : Understand the customization options available in Simphony for inventory management. Assess whether the configurations and settings can be tailored to match or improve upon your existing workflows.

Training and Support : Plan comprehensive training programs for your staff to familiarize them with the new system. Evaluate the support resources provided by Simphony, such as documentation, user guides, online training modules, and customer support services.

System Compatibility and Hardware : Assess the hardware requirements and compatibility of Simphony with your existing infrastructure. Ensure that the hardware and network capabilities meet the specifications recommended by Simphony to run the software effectively.

Vendor Support and Roadmap : Evaluate the support provided by Simphony’s vendor, including the frequency of updates, roadmap for future enhancements, and responsiveness to customer feedback. Consider the vendor’s reputation for providing timely updates, addressing issues, and offering ongoing improvements to the system.

What extent can Micros or Simphony be customized to meet the unique inventory management needs of different hospitality businesses?

Both Micros and Simphony, as part of Oracle Hospitality, offer a degree of customization to meet the unique inventory management needs of various hospitality businesses.

Configuration Options

Configuration Options

Both systems often allow businesses to configure various parameters related to inventory management, such as defining product categories, setting up reorder points, establishing stock thresholds, managing units of measure, and creating custom fields for product information.

Workflow Adaptation

Workflow Adaptation

Businesses can often customise workflows to match their specific inventory processes. This may include defining approval hierarchies for purchase orders, establishing inventory movement rules, and configuring user permissions and access levels based on roles within the organisation.

Integration Capabilities

Integration Capabilities

These systems often support integration with third-party applications, allowing businesses to enhance inventory management by connecting with specialized tools for supply chain management, accounting, or other business operations.

User Interface (UI) Customisation

User Interface (UI) Customisation

Depending on the version and configuration, there might be some level of UI customisation available, such as rearranging menus, creating personalised views, or adding shortcuts for frequently used inventory management functions.

Katalyst Consulting Services Benefits - Read More

We help business in customisation, it personal , maintenance, training and post-sale support. We offer end to end services, our teams are ready to assist you with your hospitality environments.


Total Cost

We help you rationalize the invisible cost

  • Customization: 80 -20 rule. On average to achieve a good fit 20 % of customization is required when acquiring new applications.
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  • Implementation: Implementation should be staggered following a CI/CD philosophy as oppose to a big bang change.
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